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Services

Gift Card

Surprise your friends, your family, and the people around you with the freedom of choice and give Westend gift cards for great occasions! 

The new gift cards with a magnetic stripe are available in any denomination between 1,000 HUF and 85,000 HUF at the information desk, on a scale of one thousand forintsThe cards are valid for 12 months from the date of purchase. You can redeem the amount added to your gift card in our stores, even in several installments. The list of the stores can be changed.  Click here for the current list of stores that accept the new gift cards!

In case of purchase as a company, please write an email to parkolopenztar@westend.hu

The gift card is non-rechargeable and non-refundable. You can read more about the General Terms and Conditions here!

Westend gift cards without magnetic stripes can be purchased in stores until December 31, 2026. A list of stores that accept these types of gift cards may be different from the stores that accept new cards with a magnetic stripe. Learn more about a list of stores that accept gift cards without a magnetic stripe here.

Application

Download it, customize it to yourself and browse the options that you like!

Why Westend’s free mobile application is good for you 

  • It transmits the latest offers of the shopping center’s over 400 shops that may interest you 

  • You receive points after your visits that you can exchange for instant gifts or further points  

  • You can be the first to know about current offers and events 

Your phone, your Westend

Download now!

Bankcard Purchases

Did you know? You can pay with your bankcard at Westend Shopping Center’s every shop and service establishment. Mastercard is our partner in this convenient money-saving option.

Baby and Mom room

Opening hours 

Monday-Sunday: 11AM-7PM

Location 

The Baby and Mom Room located on the 2nd floor of Westend Shopping Center welcomes our visitors arriving with babies between 11AM-7PM daily. In the premises developed with the support of the Hungarian District Nurses Association, there are two comfortable baby feeding and baby changing rooms as well as a toilet. A quick baby changing option is also available at several points in the building in toilets with baby changing tables.

Cloakroom and Luggage Storage

Budapest Luggage Storage provides tourists a range of different services to make their stay in Budapest more enjoyable and comfortable. In addition to the classic services, you can also book an apartment, print your boarding pass, order a taxi or an airport shuttle.

Opening hours

Monday-Sunday: 9AM-8PM

Location

Underground level, 194

Contact

Phone: +36 70 433 4424

Services 

  • Luggage Storage

  • Cloakroom

  • Luggage weight measurement

  • Boarding pass printing

  • Airport shuttle

  • Transfer & taxi service

  • Free WI-FI

  • Tourist information

  • Apartment booking

  • Hop-on Hop-off tickets

  • Pay with cash & debit card 

Please, contact our colleagues at BLS Westend for the prices of the above services!

Terms and conditions

  • The Luggage Storage is not responsible for fragile objects left inside the bags or suitcases.

  • The Luggage Storage is not responsible for possible damage to objects and devices of great value left inside the bags or suitcases, if they are not registered with us by the Customer before leaving the luggage.

  • Animals are not allowed in the Luggage Storage.

  • In the case of illegal items or substances, the Customer remains responsible for the baggage and its contents.

  • The Customer acknowledges that camera surveillance systems are operating in the Luggage Storage.

  • For reasons of safety, any object or luggage not claimed within the specified time will be removed from the Luggage Storage within 3 days.

  • The Customer accepts to drop off and pick up his/her luggage and clothing during our opening hours. In case of arriving late (beyond opening hours), we can only open the Luggage Storage upon payment of a 10 EUR penalty.

  • By leaving his/her luggage with us, the Customer accepts our terms and conditions.

  • If the Customer loses the ticket received for his/her luggage and clothing, a 5,000 HUF penalty must be paid.

Mobility center

Please note that MOL Bubi public bike-sharing system will be temporarily out of service from the 29 of November due to preparation works related to system renewal.

Westend is committed to environmental protection. Therefore, among other things we strive to provide access to all forms of transportation that reduce environmental stress. Choose an environmentally friendly solution. Visit us by bicycle, electric moped or use the communal car-sharing service!

You can use our bicycle storage for free while you are at Westend!

Our partners: MOL Bubi, MOL Limo, Ogre, DriveNow

First Aid

If you need First Aid, please go to our information desk, or our Medical Room located on the 1st floor!

Medical Room contact: +36 1 238 7748.

Roof Garden

Did you know that the largest Roof Garden in Budapest is located in Westend? Leave the noisy city behind and enter into nature within a few minutes!

Free wifi

Get online quickly and conveniently on Westend. Join the WestendWIFI Network for free, without registration and manage your business online or just browse the way you like!

You can read our privacy policy here!

Information desk

Opening hours

Monday-Saturday: 10AM-8PM

Sunday: 10AM-6PM

Location

Contact

Phone: 
+36 1 238 7777 


Email: info@westend.hu 

Services

  • Information service

  • Westend Gift Card sales

  • e-charging card collection point

Lost and found

Contact our security dispatcher about lost and found items on the +36 1 238 7744 phone number.

ATM

Do you need cash? Our ATMs are available to you at numerous points in Westend Shopping Center.

Parking

We would like to infrom you that the parking fee will change from 5th September for the underground garage (P1, P2, P3) and our external parking lots (levels A, B, C). The new parking fee: 500 HUF/hour.

Download the Westend Application!

Park conveniently in our 1,500 spots covered parking house, or in one of our 1,000 spot outdoor parking lots! 

You can charge your electric car at the P1, P2, and P3 levels of the underground garage and at the "A" level of the parking garage. From 16 May 2022, the use of electric car charging points is subject to pre-registration and the payment of a one-time registration fee of HUF 4,000 gross. For the registration fee, we provide the electricity needed for charging free of charge. Click and sign up for the e-charging card!

 

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Taxi

If you wish to call a taxi, please go to our information desk, or the BLS Luggage Storage! Our colleagues will gladly be at your service. Főtaxi is our partner in transportation.