Services

Gift Card

Surprise your loved ones and acquaintances with the freedom of choice and give Westend gift vouchers for great occasions!

Gift certificates can be purchased in the HUF 2,000 and HUF 5,000 denominations at the information desk and can be redeemed at nearly 150 sticker stores in the mall.

Application

Download it, customize it to yourself and browse the options that you like!

Why WestEnd’s free mobile application is good for you 

  • It transmits the latest offers of the shopping center’s over 400 shops that may interest you 

  • You receive points after your visits that you can exchange for instant gifts or further points  

  • You can be the first to know about current offers and events 

Your phone, your WestEnd

Bankcard Purchases

Did you know? You can pay with your bankcard at Westend Shopping Center’s every shop and service establishment. Mastercard is our partner in this convenient money-saving option.

Baby and Mom room

Opening hours 

Monday-Sunday: 11.00-19.00

Location 

The Baby and Mom Room located on the 2nd floor of Westend Shopping Center welcomes our visitors arriving with babies between 11.00-19.00 daily. In the premises developed with the support of the Hungarian District Nurses Association, there are two comfortable baby feeding and baby changing rooms as well as a toilet. A quick baby changing option is also available at several points in the building in toilets with baby changing tables.

Cloakroom and Luggage Storage

Opening hours

Monday-Sunday: 9.00-21.00

Location

Contact

Phone: +36 70 433 4424

Services 

  • Luggage Storage

  • Cloakroom

  • Luggage weight measurement

  • Boarding pass printing

  • Airport shuttle

  • Transfer & taxi service

  • Free WI-FI

  • Tourist information

  • Apartment booking

  • Hop-on Hop-off tickets

  • Pay with cash & debit card 

Please, contact our colleagues at BLS WestEnd for the prices of the above services!

Prices 

  • In case of luggage: 1 EUR (or 300 HUF)/luggage/hour

  • In case of jackets & clothes: 1 EUR (or 300 HUF)/item/day 

Terms and conditions

 

  • The Luggage Storage is not responsible for fragile objects left inside the bags or suitcases.

  • The Luggage Storage is not responsible for possible damage to objects and devices of great value left inside the bags or suitcases, if they are not registered with us by the Customer before leaving the luggage.

  • Animals are not allowed in the Luggage Storage.

  • In the case of illegal items or substances the Customer remains responsible for the baggage and its contents.

  • The Customer acknowledges that camera surveillance systems are operating in the Luggage Storage.

  • For reasons of safety, any object or luggage not claimed within the specified time will be removed from the Luggage Storage within 3 days.

  • The Customer accepts to drop off and pick up his/her luggage and clothing during our opening hours. In case of arriving late (beyond opening hours), we can only open the Luggage Storage upon payment of a 10 EUR penalty.

  • By leaving his/her luggage with us, the Customer accepts our terms and conditions.

  • If the Customer loses the ticket received for his/her luggage and clothing, a 5,000 HUF penalty must be paid.

Mobility center

Westend is a committed to environmental protection. Therefore, among other things we strive to provide access to all forms of transportation that reduce environmental stress. Choose an environmentally friendly solution. Visit us by riding a bicycle, electric moped or use the communal car sharing service!

You can use our bicycle storage for free while you are at WestEnd!

Our partners: MOL Bubi, Ogre, DriveNow

First Aid

If you need First Aid, please go to our information desk, or our Medical Room located on the 1st floor!

Medical Room contact: +36 1 238 7748.

Roof Garden

Did you know that the largest Roof Garden in Budapest is located in Westend? Leave the noisy city behind and step into nature within a few minutes!

Free wifi

Get online quickly and conveniently on Westend. Join the WestEndWIFI Network for free, without registration and manage your business online or just browse the way you like!

You can read our privacy policy here!

Information desk

Opening hours

Monday-Saturday: 10.00-20.00

Sunday: 10.00-18.00

Location

Contact

Phone: +36 1 238 7777 
Email: info@westend.hu 

Services

  • Information service

  • WestEnd Gift Card sales

Lost and found

Contact our security dispatcher about lost and found items on the +36 1 238 7744 phone number.

Power bank

Do you need to recharge you phone? Rent a mobile phone charger at the information desk and charge your mobile device conveniently while shopping! You can use the Power Bank recharging service with a 2,000 HUF deposit. The deposit is refunded when you drop off the charger!

ATM

Do you need cash? Our ATMs are available to you at numerous points in WestEnd City Center.

Parking

Park conveniently in our 1,500 spot covered parking house, or in one of our 1,000 spot outdoor parking lots!

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Taxi

If you wish to call a taxi, please go to our information desk, or the BLS Luggage Storage! Our colleagues are gladly at your service. FÅ‘taxi is our partner in transportation.