Services

Surprise your friends, your family, and the people around you with the freedom of choice and give Westend gift cards for great occasions! 

The new gift cards with a magnetic stripe are available in any denomination between 2,000 HUF and 100,000 HUF at the information desk, on a scale of one thousand forints. The cards are valid for 12 months from the date of purchase. You can redeem the amount added to your gift card in our stores, even in several installments. The list of the stores can be changed.

In order to be able to use the Gift Card for payment in as many shops as possible in the Shopping Center – from 22.05.2023. we renewed our gift card  Click here for the current list of stores that accept the new gift cards!

We would like to draw your attention to that your Westend digital gift card bought before 22.05.2023 will not be accepted in these shops. Ask the colleagues at the Information Desk for help in exchanging the gift card free of charge, with which you can continue to shop with success.

In case of purchase as a company, please send an email to ajandekkartya@westend.hu

The gift card is non-rechargeable and non-refundable. You can read more about the General Terms and Conditions here!

Westend gift cards without magnetic stripes can be purchased in stores until October 31, 2024 or December 31, 2026. A list of stores that accept these types of gift cards may be different from the stores that accept new cards with a magnetic stripe. Learn more about a list of stores that accept gift cards without a magnetic stripe here.

Download it, customize it to yourself and browse the options that you like!

Why Westend application is useful for you?

• check the latest offers and sales of our shops that interest you 

• collect points after your visits that you can redeem for instant gifts or discounts

• be the first to know about current news and events

• register for the Mobile Parking function, with which you can manage your parking comfortably, contactlessly, in an environmentally friendly way, without queuing
  From September 2023, the e-charger service is available via Westend app!
  
• find your favorite stores using the in-mall navigation
• participate in different give-aways and games
  

Your phone, your Westend

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Do you need cash? Our ATMs are available to you at numerous points in Westend Shopping Center.

Opening Hours: 

Monday - Sunday: 11.00-19.00

Location: 

The baby and mom room is located in the middle of the building, on the second floor, near the Millennium Courtyard. You can reach it by taking the elevator located at Millennium Courtyard to the second floor, or by walking up the stairs leading from the first floor. In the room, created with the support of the Hungarian Association of Midwives, there are two comfortable breastfeeding and nappy changing rooms, a microwave oven to warm up food, and an adult toilet. There are also several locations in the building for a quick nappy change; in the restrooms located at Millennium Court on the lower ground and first floors, and in the restroom near the Food & Friends food court.

If you need First Aid, please go to our information desk, or our Medical Room located on the 1st floor between the Springfield and eMAG stores!

Medical Room contact: 

- Dispatcher: 06-20-369-8865

- Medical room: 06-70-513-6354

Get online quickly and conveniently on Westend. Join the WestendWIFI Network for free, without registration and manage your business online or just browse the way you like!

You can read our privacy policy here!

Opening hours

Monday-Saturday: 10AM-8PM

Sunday: 10AM-6PM

Location

At the underground level in the middle of the building, next to McDonald's.

Contact

Phone: 
+36 1 238 7777 

Email: info@westend.hu 

Services

• Information service

• Westend Gift Card sales

Westend is committed to environmental protection. Therefore, among other things we strive to provide access to all forms of transportation that reduce environmental stress. Choose an environmentally friendly solution. Visit us by bicycle, electric moped, e-roller or use the communal car-sharing service!

You can use our bicycle storage for free while you are at Westend!

Our partners: MOL Bubi, MOL Limo, Lime

Opening Hours:

Monday - Sunday

Millennium Court lower ground floor              08:00-23:00

Millennium Court ground floor                          09:00-23:00

Millennium Court first floor                                 09:00-23:00

Food & Friends food court                                   09:00-23:00

Cinema City                                                             10:00-00:00

Location:

At Millennium Court, on the lower ground, ground, and first floors, as well as at the Food & Friends food court and Cinema City, we welcome our visitors with newly renovated restrooms. The service can be accessed with a ticket purchased at the payment machines by cash or card.

Location of children's restrooms: Millennium Court lower ground floor, Millennium Court first floor, and Food & Friends food court.

Location of nappy-changing facilities: Millennium Court lower ground, Millennium Court first floor, Food & Friends food court, and Baby and Mom room.

Location of accessible restrooms: Millennium Court lower ground, Millennium Court first floor, Food & Friends food court, and Cinema City.

We would like to infrom you that the parking fee changed from 5th September for the underground garage (P1, P2, P3) and our external parking lots (levels A, B, C). The new parking fee: 500 HUF/hour.

Download the Westend Application!

Park conveniently in our 1,500 spots covered parking house, or in one of our 1,000 spot outdoor parking lots! 

Budapest Luggage Storage (BLS) Opening hours

Monday-Sunday: 9AM-8PM

Location

Underground level, Millennium square

Contact

Phone: +36 70 433 4424

Services 

• Luggage Storage

• Cloakroom

• Luggage weight measurement

• Boarding pass printing

• Airport shuttle

• Transfer & taxi service

• Free WI-FI

• Tourist information

• Apartment booking

• Hop-on Hop-off tickets

• Pay with cash & debit card 

Please, contact our colleagues at BLS Westend for the prices of the above services!

Terms and conditions

• The Luggage Storage is not responsible for fragile objects left inside the bags or suitcases.

• The Luggage Storage is not responsible for possible damage to objects and devices of great value left inside the bags or suitcases, if they are not registered with us by the Customer before leaving the luggage.

• Animals are not allowed in the Luggage Storage.

• In the case of illegal items or substances, the Customer remains responsible for the baggage and its contents.

• The Customer acknowledges that camera surveillance systems are operating in the Luggage Storage.

• For reasons of safety, any object or luggage not claimed within the specified time will be removed from the Luggage Storage within 3 days.

• The Customer accepts to drop off and pick up his/her luggage and clothing during our opening hours. In case of arriving late (beyond opening hours), we can only open the Luggage Storage upon payment of a 10 EUR penalty.

• By leaving his/her luggage with us, the Customer accepts our terms and conditions.

• If the Customer loses the ticket received for his/her luggage and clothing, a 5,000 HUF penalty must be paid.

Contact our security dispatcher about lost and found items on the +36 1 238 7744 phone number.

Did you know that the largest Roof Garden in Budapest is located in Westend? Leave the noisy city behind and enter into nature within a few minutes!